Shipping & Exchange Policy

Shipping and Exchange Policy - ExploraLearn

Shipping and Exchange Policy

1. For Downloadable Worksheet Access

  • Access is activated within 12 hours of purchase.
  • The access is valid for the duration mentioned on our website at the time of purchase.
  • Once activated, the access cannot be cancelled or refunded.
  • We do not auto-renew worksheet access after expiry of the subscription period.
  • For any login or access issues, please contact us at hello@exploralearn.com or WhatsApp us at +91-9910654232.

2. For Physical Products

  • All physical products are shipped within 24–48 hours of confirmed order.
  • Delivery usually takes 7–10 working days, depending on your location.
  • Once the order is shipped, cancellations are not accepted.
  • In case of any missing or defective items, please contact us at hello@exploralearn.com or WhatsApp us at +91-9910654232 within 7 days of receiving the product.
  • We will replace the defective or missing item immediately, no questions asked.